SHIPPING POLICY

At Motogear, we are committed to ensuring a smooth and efficient delivery process for all our customers. Please review our shipping policy below to understand how we handle orders, processing, and delivery.

Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Once your order is shipped, you will receive a tracking number via email/SMS/Whatsapp.

Shipping Time & Delivery

  • Standard shipping time varies between 3-7 business days, depending on your location.

  • Remote or non-metro areas may take additional time.

  • We partner with trusted courier services to ensure safe and timely delivery.

Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location and order weight.

  • Free shipping may be available on select products or promotions.

Order Tracking

  • Customers can track their order status using the tracking link provided after dispatch.

  • If you experience delays or issues, contact our support team for assistance.

Shipping Restrictions

  • We currently ship only within India.

  • We do not offer Cash on Delivery (COD) due to products being made to order and expensive.

  • Certain remote locations may have limited delivery options.

Damaged or Lost Shipments

  • If your order arrives damaged, please report it within 24 hours of delivery with supporting images.

  • In case of lost shipments, we will initiate an investigation with the courier and provide a resolution.

For any shipping-related inquiries, feel free to reach out to our support team. Thank you for choosing Motogear!